Carolina Recording Systems

In today’s business environment, your call center must operate at peak efficiency while also improving customer relationships. Our systems deliver power and flexibility in a single recording and call center evaluation platform.

Our software line-up provides you with:

 

We provide the most flexible solutions available, giving you the ability to record agents and instantly retrieve recordings from your desktop for weeks, months or even years. You have the flexibility to record everything, just a percentage of calls, or only those calls you define as most significant, such as large sales, orders, specific phone numbers, or call types.